Hello Lymph Terms of Service

Effective Date: May 29, 2025

Welcome to Hello Lymph! These Terms of Service ("Terms") govern your access to and use of our website, products, and services (collectively, the "Service"). By using our Service, you agree to be bound by these Terms.

1. Company Information

Hello Lymph LLC
15655 Citrus Harvest Rd, Ste 46
Winter Garden, FL 34787
Email: hello@hellolymph.com

2. Eligibility

To use our Service, you must be at least 18 years old or the age of majority in your jurisdiction. By using the Service, you represent that you meet this requirement.

3. Geographic Scope

We offer our Service globally. If you are accessing our site from outside the United States, you are responsible for compliance with your local laws.

4. Returns & Refunds

We accept returns within 30 days of delivery for unopened and unused products only. To be eligible, the item must be in its original packaging. Customers are responsible for return shipping costs unless the product arrived damaged or defective. Please email hello@hellolymph.com before initiating a return.

5. Orders and Payment

All orders are processed securely through Shopify. We accept major credit cards and other secure payment methods as offered on our website. Customers may create accounts to track orders and manage preferences. Prices are subject to change without notice.

6. Medical Disclaimer

The information on our website and our products are not intended to diagnose, treat, cure, or prevent any disease. Our tools and content are for general wellness and cosmetic use. Use is at your own risk. We recommend that customers consult with a healthcare professional before starting any new wellness or skincare regimen.

7. User-Generated Content

By tagging us or using #HelloLymph, #DetoxbyRebecca, or similar hashtags, or by submitting reviews, testimonials, or other content, you grant Hello Lymph LLC a non-exclusive, royalty-free, perpetual, and worldwide license to use, reproduce, modify, and share such content for marketing, promotional, and other purposes.

8. Intellectual Property

All content on our site, including product designs, text, graphics, logos, and images, is the property of Hello Lymph LLC or its licensors and is protected by U.S. and international copyright laws. You may not reproduce, distribute, or exploit any part of our Service without express written permission.

9. Limitation of Liability

To the fullest extent permitted by law, Hello Lymph LLC and its affiliates, directors, employees, and agents shall not be liable for any indirect, incidental, special, or consequential damages resulting from the use of our Service or products.

10. Indemnification

You agree to indemnify and hold harmless Hello Lymph LLC, its affiliates, and employees from any claim or demand made by any third party due to your use of the Service, violation of these Terms, or infringement of any rights of a third party.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of laws principles.

12. Termination

We reserve the right to suspend or terminate your access to our Service at our sole discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users of the Service, us, or third parties, or for any other reason.

13. Changes to These Terms

We may update these Terms from time to time. When we do, we will revise the “Effective Date” at the top. Your continued use of the Service after such updates constitutes your acceptance of the new Terms.

14. No Support

We are under no obligation to provide support for the Service. Any support we may offer will be subject to our then-current published policies and provided at our sole discretion.

15. Notice to California Residents

Under California Civil Code Section 1789.3, California residents may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at:
1625 N. Market Blvd., Suite S-202, Sacramento, California 95834,
or by telephone at: (800) 952-5210.

16. Contact Us

For any questions about these Terms, please contact us at hello@hellolymph.com or by mail at:
Hello Lymph LLC, 15655 Citrus Harvest Rd, Ste 46, Winter Garden, FL 34787

Thank you for choosing Hello Lymph!